Payment / Shipping
The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
We charge a flat shipping fee of 4,50 € per order.
From an order value of 49,00 € onwards, we deliver shipments free of cost.
Deliveries to foreign countries:
We charge shipping costs for deliveries to foreign countries on the basis of the order value (gross product value):
Provision of digital content:
Digital content (data created and delivered in digital form) is not subject to shipping charges.
Digital content is provided to you via a link communicated by e-mail.
The sending of this e-mail with access data for the provision of the digital content takes place within 24 hours after conclusion of the
contract (in case of agreed prepayment after the time of your payment instruction).
Digital content is provided to you in your customer account.
The provision takes place within 24 hours after conclusion of the contract (in case of agreed prepayment after the time of your payment
instruction).
You will also be informed about the provision by e-mail.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 working days, for deliveries
abroad within 5 - 14 working days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made.
The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs
will not be charged.
Accepted Payment options
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment by SEPA direct debit
- Payment via PayPal
- Payment via PayPal
- Payment via credit card
- Payment via giropay
- Payment via Apple Pay
You will receive a pre-notification at least 5 days before the date of direct debit collection. Please note that you are obliged to ensure sufficient funds in the account on the announced date.