Rights of Withdrawal

Revocation right for consumers
A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannotbe attributed to either his commercial or independent professional activities.)

Instructions for revocation

Revocation right

You have the right to revoke this contract within one month without specifying any reasons. The revocation period is one month with effect from the day,

  • on which you or a third party nominated by you, which is not the carrier, had taken possession of the products,provided you had ordered one or more products within the scope of a standard order and this/theseproduct/products is/are delivered uniformly;
  • on which you or a third party nominated by you, which is not the carrier, had taken possession of the lastproduct, provided you had ordered several products within the scope of a standard order and these products aredelivered separately;

In order to exercise your revocation right, you must inform us (Rikes Wollmaus e.K., Hauptstr. 97, 37431 Bad Lauterber Lauterberg, Telephone number: +49 (0)5524 8671310, E-Mail address: info@wollmaus.de) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use theenclosed specimen revocation form for this, which however is not mandatory. In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.
We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.
You must return or transfer the products to us immediately and, in any case, at the latest within fourteen days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the fourteen-day deadline.
You bear the direct costs for returning the products.
You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.
Criteria for exclusion or expiry
The revocation right is not available for contracts

  • for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
  • for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.  The revocation right expires prematurely in case of contracts;  

Specimen - revocation form
 (If you wish to revoke the contract, please fill up this form and send it back to us.)
 - To Rikes Wollmaus e.K., Hauptstr. 97, 37431 Bad Lauterberg,  Email address: info@wollmaus.de :
 - I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following  products (*)/
   the provision of the following service (*)
 - Ordered on (*)/ received on (*)
 - Name of the consumer(s)
 - Address of the consumer(s)
 - Signature of the consumer(s) (only in case of a notification on paper)
 - Date
 (*) Cross out the incorrect option.

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* incl. tax, plus shipping